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6 Comments

  1. Denise
    September 2, 2020 @ 9:02 pm

    We have PetNet, and it looks like COVID is the final nail in their coffin. Be aware that any feeder that requires an app to control it will be useless if their server goes down…like forever.

    Reply

    • Li-ling Ooi
      September 7, 2020 @ 10:03 pm

      Thank you for sharing Denise. It will be a real shame if that happens. Fingers crossed they’ll pull through.

      Reply

  2. Jenn Dickenson
    October 9, 2020 @ 4:10 am

    Petnet’s was great until they stopped being supported. App no longer works and we didn’t get notified in any way…. Just that our cat was screaming bloody murder that she wasn’t getting fed

    Reply

    • Li-ling Ooi
      October 19, 2020 @ 11:17 am

      So sorry to hear Jen. It does appear to be that PetNet is having issues as there no longer seems to be support for users on the website. I do hope you manage to find a suitable replacement. We will update the article to reflect on the feedback you have left. Thank you for sharing your experience.

      Reply

  3. shadowguide
    October 16, 2020 @ 5:56 pm

    It is October and they have gone down again with no notice or apology! I have had mine since the kickstarter and loved it until they first went down while I was out of town. Thankfully we were only gone 3 days, so just 2 very upset kitties. But NOT ONE WORD from Petnet till they had almost resolved the issue! And now they’re down again in Oct, and same M.O.. Now looking to replace with something that lets me program it, and has variable feeding options but DOES NOT REQUIRE an internet connection to work.

    Reply

    • Li-ling Ooi
      October 19, 2020 @ 11:15 am

      We are so sorry to hear about the problems with PetNet. It does appear to be that PetNet is having issues as there no longer seems to be support for users on the website. I do hope you manage to find a suitable replacement. We will update the article to reflect the feedback you have left.Thank you for sharing your experience.

      Reply

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